Billing
Statements and getting paid
Statements go out on their own, a week before the money is due. Here’s the cycle, and where you watch it. Everything on this page is part of the Diary & Billing plan.
Walkthrough
Two dates run your billing
The cutoff is when the period closes. Doris works out each member’s statement, emails it to them, and does all of that without waiting for you.
The collection date is when the money is due. A new organisation starts with a week between the two, and that week is the point of the whole arrangement: a statement that has already gone out can still be adjusted, right up until it’s collected. Nobody is asked to pay a number you can’t change.
Both dates live in Settings, Payments, under Billing period.
Step 1 of 11
The billing cycle
Cutoff: statements are worked out and emailed. Collection date: the money is due. The week between is for queries.
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